Privacy Policy

PepperTix OÜ (“we”, “us”, or “our”) is committed to protecting the privacy and data of our users, clients, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit peppertix.eu or use our services.

1. Who We Are

PepperTix OÜ is a B2B technology and marketing company based in Estonia. We provide custom software development, VoIP systems, CRM solutions, data transmission services, business consulting, and digital marketing.

If you have any questions about your data or this policy, please contact us at:
Email: support@peppertix.eu

2. Data We Collect

When you interact with our website or services, we may collect:

  • Contact Information: Name, email address, company name, and phone number when you fill out our contact form.
  • Business Information: Information related to your business needs and preferences.
  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and click behavior (collected via cookies and analytics tools).
  • Marketing Data: Preferences, interests, and interactions with our marketing campaigns (email opens, clicks, etc.).

3. How We Use Your Data

We use your personal data to:

  • Respond to inquiries and provide consultations
  • Deliver our services (including marketing strategies, software solutions, and consulting)
  • Improve website functionality and user experience
  • Analyze service performance and trends
  • Send updates, newsletters, and marketing content (with your consent)

4. Legal Grounds for Processing

We process personal data under the following legal bases:

  • Consent: When you explicitly opt in (e.g., newsletter signup)
  • Contractual necessity: To fulfill service agreements
  • Legitimate interests: For internal analytics, business development, and security
  • Legal obligations: To comply with Estonian and EU regulations

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., CRM systems, email platforms, web hosting providers)
  • Law enforcement or regulatory bodies, if required by law

All service providers are contractually bound to process data in accordance with GDPR standards.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior.

You can manage or disable cookies through your browser settings. For more details, refer to our [Cookie Policy].

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. For marketing purposes, you can opt out at any time.

8. Your Rights (under GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time
  • Request data portability

To exercise any of these rights, contact us at: support@peppertix.eu

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure servers, data encryption, and access control protocols.

10. Changes to This Policy

We may update this policy from time to time. The most recent version will always be posted on our website with the effective date. Your continued use of the website constitutes acceptance of any updates.

PepperTix OÜ
Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepise tn 7, 11415
Email: support@peppertix.eu
Website: https://peppertix.eu